If you choose to collect sales tax on your Marketplace items, there is no option to sell an item as tax-exempt. However, you can issue a refund for the sales tax after the payment is made.
How to Refund the Sales Tax Amount
Follow these steps to refund the tax collected on an item:
- Search for the Item in View Orders
- • From your Account Home page, click on View Orders.
- • Search for the order using the item name, buyer name, order ID, pickup code, or tracking number.
- Click on Refund Order in the More Menu
- • Find the item card and click the More Menu (located in the lower right-hand corner of the item card).
- • Select Refund Order.
- Provide a Tax Refund
- • Choose Tax Refund as the refund type. The amount to be refunded will automatically appear on the Refund Order button.
- Click Refund Order
- • Once the tax refund amount is displayed, click Refund Order to complete the process.