If you're not receiving emails from us, here are some steps you can take to troubleshoot the issue:
Verify Your Account
Ensure that the email address you're checking is the one associated with your EstateSales.NET account. If you have multiple email addresses, it's possible you may have used a different one during registration. Double-check to confirm you’re using the correct email for your account.
Check Your Spam/Junk/Trash Folders
Sometimes, our emails may end up in your Spam, Junk, or Trash folders. Search these folders in your email provider, and if you find our emails, mark them as "Not Spam" or "Not Junk," or move them to your Inbox. Doing this will help your email provider recognize our emails as safe, and future messages should go directly to your Inbox.
Search for EstateSales.NET Emails
If our emails are not in your Spam, Junk, or Trash folders, try using the search function within your email provider. Search for "EstateSales.NET" to locate any emails we've sent. This can help you find where the emails were delivered.
TIP: Add our email addresses—support@transactional.estatesales.net and feedback@notifications.estatesales.net—to your address book.
This will help ensure our emails are accepted and delivered to your Inbox.
Consider Creating a New Account
If you still can't find your account or haven't received any emails from us after checking everything, it might be worth creating a new account. It's possible that your email address was misspelled during the initial registration.
Contact Support
If you’re still not receiving emails after checking your inbox, reach out to our customer support team. They can verify the email address we have on file for you and confirm whether any emails were sent.